Privacy Policy

What we collect

When you book a consultation, we collect the name, email address, phone number and any other details you give us, along with anything you write in a free-text field.

Advertising and analytics

This site uses the Meta Pixel, a tracker provided by Meta (the company behind Facebook and Instagram). It records that a browser visited a page here and reports that to Meta, which lets us show ads to people who have visited the site and measure whether those ads led anywhere. It works using cookies and similar technology, and it operates whether or not you have a Facebook or Instagram account.

We do not send Meta the contents of your inquiry, your property address, or anything you tell us in a consultation.

You can switch tracking off in your browser or with an ad blocker. Nothing else about how the site works changes, and you can still book a consultation.

How we use it

To contact you about your inquiry, to prepare for and hold your consultation, and to identify professionals who may be able to help with your situation.

Who we share it with

We share your information with professionals we refer you to — which may include real estate agents who handle distressed sales, short sale or loan modification attorneys, and bankruptcy attorneys. This is the core of what we do, and you should assume that submitting an inquiry means your information will be shared for that purpose.

We also share information with the service providers who run our scheduling, email, and record-keeping systems. We do not sell your information to data brokers or list buyers.

Your choices

You can ask us to stop contacting you at any time, ask us to delete the information we hold about you, or ask to access or correct it. To make any of these requests, email privacy@distressedhomeoptions.com. We honor deletion, access, and correction requests regardless of where you live.

Switching off advertising trackers is separate from the referral described above: when you submit an inquiry asking to be connected with a professional, sending your information to that professional is how we carry out the request you made.

Retention and security

We keep inquiry records for as long as needed to help with your situation and to meet our record-keeping obligations, then delete them. We use reasonable technical and organizational measures to protect the information we hold, though no method of transmission or storage is completely secure.

Changes

If we change this policy we will update the date above. Continuing to use the site after a change means you accept the updated policy.